Pros: - Professors and admin staff very supportive and encouraging - Flexible schedule with consideration of academic constraints - Requests for additional teaching material (e.g. textbooks) were fulfilled promptly and without problems - Usage of TeamUp web app for scheduling made tracking hours and seeing schedules very easy. Cons: - Being asked to do additional work outside of the actual tutoring felt tacked on and were not really what I signed up for - Relative lack of structure for matters such as communications - Relative lack of vetting students joining the program led to some challenging moments of trying to coordinate - A lot of students making use of the service were confused about the nature of the tutoring program, leading me to believe that overall communication and expectation setting by the faculty was lacking - A lot more enforcing of student guidelines (e.g. this is a 5-10 minute drop-in for multiple students rather than a 1 hour+ 1 on 1 session) than anticipated TL;DR: Can be a rewarding experience if you enjoy helping fellow students succeed and generally enjoy teaching, just be aware that it is not JUST tutoring and requires a lot of self-initiated organization.