Our project is open to individual students or groups.

Our e-commerce ecosystem connects consumers with their local producers and suppliers of fresh food and other artisanal products. We work with entrepreneurs and small businesses to help get their unique, high quality products more known by consumers. Our vision is to make fresh, unique and wholesome local products more available and accessible.

We would like to work with students in helping us support our businesses to succeed.

We face a multitude of challenges around effective communication. These are some of the following areas where improved communication can have a big impact on our business:

• Effectively communicating our brand to consumers and businesses through digital marketing and outreach
• Building a community of followers with properly communicated newsletters and community outreach
• Building stronger and more effective partnerships with improved communication in proposals
• Improving communication during on-boarding and support processes to retain businesses and ensure their success
• Effectively communicating bad news so that the audience remains engaged with the platform
• General communication across the web platform
• Internal team communication of business and product vision, strategy, roadmap, and day to day priorities

Some tasks that could help us face these challenges include:

• Creating a "Welcome" newsletter & strategy around future newsletters
• Creating communications for partnership proposals
• Improving onboarding messaging
• Improving messaging when there is bad news (no search results, orders cancelled, etc)
• Creating messaging for how to start and end live chat support
• Improving messaging across the web platform

We are looking for students who can provide:

• Attention to our real-world challenges
• Practical solutions to address our challenges
• Regular connections with our team members

We will provide a dedicated contact who will be available to answer emails and calls over the duration of the project. We will be available to connect and provide feedback as necessary, as well as for information exchange.