Usability testing of a SaaS platform

Closed
Boozang
Montreal, Quebec, Canada
Mats Ljunggren
CEO
(9)
3
Project
Academic experience
40 hours per learner
Learner
Canada
Intermediate level

Project scope

Categories
UX design Market research Customer segmentation Digital marketing Website development
Skills
usability testing product adoption strategies test automation software as a service (saas)
Details

Hi!


The main objective is to run usability testing of our SaaS platform following Steve Krug's methodology. Resources for this can be found here: Downloads | Steve Krug (sensible.com)


Our platform is a Test Automation platform: https://boozang.com


The project objective is to improve the Boozang SaaS product adoption by running usability testing for new users (users previously unfamiliar with Boozang).


This work can make a real impact for us as a business, and should be a useful skill, especially if the participants are interested in working for a startup or company who deals with new products.


Thanks,

Mats, CEO

Deliverables

The project consists of the following steps:


  • Learn methodology
  • Write usability test scripts (4 or 5 scenarios)
  • Recruit focus group (ideally 5 participants)
  • Perform user tests (30 mins each)
  • Share insights / suggest improvements


To achieve the project goal at least 3 user tests should be performed.


Feel free to contact me for any questions.

Mentorship

I will be involved in making sure the learners have all the information they need to get started. I will also be involved in making sure the learners understand what needs to be tested.


If possible, I would also be very interested in brainstorming on potential improvements that can be done, based on the findings from the usability testing.



About the company

Company
Montreal, Quebec, Canada
2 - 10 employees
Technology

Code-less web test automation. Boozang generates functional tests by scanning your application