Sales Process Optimization

Closed
SB Uniform & Co.
Markham, Ontario, Canada
SS
Salman S He / Him
Cold Email/Marketing
(107)
4
Preferred learners
  • Anywhere
  • Academic experience or paid work
Categories
Operations Sales strategy
Skills
sales process lead generation sales operations research scripting
Project scope
What is the main goal for this project?

Our company is hoping to improve our sales process to improve our ROI and overall operations. In this project, students will evaluate our current sales process, determine bottlenecks, and create recommendations as well as new training materials. Based on research and best practices you will develop new scripts for our sales staff to use to improve the quality and quantity of leads generated and increase the conversion rate.

This will involve several different steps for the students, including:

  • Evaluating our current sales process by speaking with sales representatives and examining our handbook and protocols.
  • Researching industry sales processes and lead generation strategies.
  • Create recommendations that will improve our leads and conversion rate.
  • Writing new sales scripts for both phone calls and emails.
  • Creating an updated sales process handbook.
What tasks will learners need to complete to achieve the project goal?

By the end of the project, students should complete the following list of activities (this is basically a retelling of the steps above):

  • Evaluated our current sales process.
  • Researched competitors' sales processes.
  • Created recommendations on how to improve our sales process.
  • Written new sales scripts to generate better leads.
  • Created an updated sales process handbook.

Bonus steps would include:

  • Creating multiple versions of the sales script tailored to our different products/services.

Final deliverables should include

  • A sales process handbook with general information and scripts.
  • A report with all research, recommended solutions and an implementation plan.
  • A 20-minute presentation on the report and handbook.
About the company

we specialize in crafting custom jerseys for sporting leagues and teams. Established in 2021 by two friends with a shared vision, we saw the need for affordable and quality jerseys in the sporting industry. With our skills and experience, we design and create perfect jerseys that make you look good and play better.

Our dedicated team of designers ensures that each jersey we create is of the highest quality, using top-notch materials and state-of-the-art printing techniques. We offer a wide range of customization options, from colors and logos to names and numbers, allowing you to create a unique look.

At SB Uniform & Co., exceptional customer service is our pride. We work closely with you to bring your vision to life and ensure your complete satisfaction. Our reputation for exceptional craftsmanship and customer service has made us the go-to destination for all your jersey needs.