 Adapted under pressure in a dynamic work environment to work efficiently
 Organized and created appropriate and fun stock displays for various promotions
 Created 300+ drinks consistently on an average shift while providing exceptional guest service

 Explained menu selections and made appropriate recommendations
 Anticipated and addressed guests’ service needs
 Maintained a clean work environment throughout each shift

 Managed 8-15+ front of house staff on an average shift to ensure exceptional completion of logbooks and cleaning duties
 Ordered shipments of goods and conducted monthly inventories of all supplies
 Trained 3+ new employees on all applicable operations with appropriate follow-up to ensure quick corrections of any mistakes or gaps in knowledge

 Analyzed company policies and standards to address current company issues
 Composed an extensive training plan and delivery with recommendations to address company retention and training concerns
 Conducted a mock training session to showcase our solutions to current issues

 Researched our current company’s benefits package and compared to other similar company packages
 Identified potential issues with current benefit’s package
 Developed solutions to current company’s benefit shortfalls and composed a written report

 Founded a new company selling bath products in collaboration with four peers
 Executed a successful social media platform and marketing plan to gain customers
 Recorded and evaluated essential data to maintain company operations