- Location
- Toronto, Ontario, Canada
- Bio
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Motivated individual with over five years of experience in an administrative and customer service environment, using organizational skills to accomplish tasks in a timely manner. Looking to expand my skills as the job market becomes more competitive.
- Resume
- Shahana G Resume.pdf
- Portals
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Vancouver, British Columbia, Canada
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Vancouver, British Columbia, Canada
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- Categories
- Communications Market research Project management Competitive analysis Market expansion
Skills
Achievements
Latest feedback
Team feedback
Team feedback
Team feedback
Recent projects
Level UP Program: Graphic Design
PROJECT SCOPE Certified tax and Financial Services is looking for a graphic designer who can help elevate our company to the next level. This project will include creating a new logo, design and posts for our company website, as well as modern designs for our social media pages. Responsibilities: 1. Passion for crafting design ideas from scratch. 2. Knowledge in using softwares such as Adobe Photoshop. 3. Willingness to step outside of defined parameters of the administrative assistant role description to provide support wherever needed on short notice. 4. Use graphic design software and work with a wide variety of media Requirements: 1. Knowledge including MS Office (Word, Excel). 2. Knowledge of Canva Pro and Adobe softwares. 3. Have excellent organization skills with the ability to handle multiple assignments and meet deadlines. 4. Excellent design skills and ability to present work. 5. Strong creative and analytical skills.
LEVEL UP Program: Project Management Intern
PROJECT SCOPE Are you passionate about sales and marketing? We want to expand our network of clients using marketing strategies and obtain a better understanding of the general public. This project will require individuals researching the trends in customer behavior during and after the end of the fiscal year. Responsibilities: 1. Target market research. 2. Industry size and market potential. 3. Research the competitive landscape. 4. Strategic positioning of our brand. 5. Sales and marketing strategies. 6. Be a team leader and manage tasks and projects with your peers. Requirements: 1. Using a variety of tools and databases, find and present to prospective developers, building owners, companies, architects, engineers, consultants and other influencers. 2. Flexible schedule to meet teams needs. 3. A device with Windows 10. 4. Strong written and oral communication skills. 5. Analytical and numerical skills.
Digital Design and Creation
We would like students to help us with creating content that is aligned with our vision, mission, and sector. We will ensure the student has a clear understanding of what these elements are for our organization Meta Sells is an online clothing business and we are looking to expand our audience. We are looking for students with digital creation experience to create different brand logos and apparel designs. Ultimately, you will be working on Digital content creation for our company , including Images, videos, Digital drawings/ painting, and other collateral that we can use as for our apparel or social media. If you like the sound of our culture, and are ready to tackle this challenge with us, then we'd love to hear from you.
Market Research
With our clothing line, we want to target particular markets. We are interested in learning about the obstacles or prerequisites needed to compete in these areas. The major objectives will be to present your work and do research to identify the largest markets for apparel. Sort the areas according to which would best represent our target audience. Make a strategy for marketing to these areas.
Work experience
Call Center Customer Service Representative
CARA Operations Ltd. (Guest Services Department)
Toronto, Ontario, Canada
October 2015 - February 2018
• Resolved customer complaints and feedback on social media, phone, email, and online surveys
• Answered calls and took messages from store managers and department managers
• Forwarded complaints and customer feedback to appropriate parties
• Followed up on higher-level customer complaints and reported to supervisor regarding outstanding
concerns